I was upgraded recently by a customer retention rep to the 300 plan but briefly got it to work then after much back and forth we decided to leave it on the 150Mbps plan. I need a faster plan please. Your website https://www.xfinity.com/learn/internet-service shows faster plans but I get told that yes it's available by some and not available by others.
Hello Alfa95. I can assist you with upgrading your internet speed. To get started, please send me a private message and include your full name, service address, and account number so I can access your account.