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Will there be leniency towards overdue bills?

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Will there be leniency towards overdue bills?

Hello!
 
Due to this worldwide pandemic I am sure that we are all understanding that things are not normal at the workplace. Unfortunately, my payroll department is limited as we go through this crisis, causing errors in payments. I am asking for a an extension for my bill due to not being paid correctly. I am not sure when this will be fixed. I am asking for your patience as I am patient with your company as well. Thank you so much.
 
--S. Seymore