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WiFi box

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New Poster

WiFi box

I currently have a WiFi box from xfinity from last winter , and wanted to know how to go about returning it.
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Diamond Problem Solver

Re: WiFi box

Your local service center is easiest

I am a Retired Official Comcast Employee
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Gold Problem Solver

Re: WiFi box

Also see https://www.xfinity.com/support/articles/returning-your-equipment. Be sure to keep records of the return and hold on to them receipt forever. Comcast is in the habit of "forgetting" that equipment has been turned in and billing you for it months or years later.