I have been paying for internet and TV for an entire year but have yet to receive all the services I have been paying for! Plus, I've just discovered I have been paying for phone service that I not only did not know about it but no one has bothered to tell me, either! I have contacted Comcast for help, so many times I can not count, and still I am unable to get the help required and so very tired of trying to get a resolution, ie. second TV that suppose to work with cable but only receives a few channels that I have to manually manipulate for some time to even have these work! I have so many issues that I will not bother to discuss all here but I want to say now I find myself in a situation that I am "suppose" to pay for another year of this and can not do so with a good conscious! How and why do they require to pay for services that one does not receive? I am so frustrated and extremely distressed trying to get my system working properly and at this point just want to end all communication with this company! It is not right that I phoned technical support and spend hours upon hours, as well as speaking with one tech. after another, only to end up in the same situation as if I had never phoned and on some occasions in worse condition! I have had many technicians come to my home only to find they can not correct the problem either! I had to setting up my own internet and television because they could not do the job! I am paying for ethernet and only receiving wi-fi! I gave up trying to get ethernet a long time ago. I finally acknowledged that I will never get my second television working properly and hardly ever use it due to the inconsistentcy of so many issues! I want my contract with Comcast/Xfinity to end at the end of this month and only then because I just paid for this month! I do not know whatelse there is to do! I just do not wish to be told I owe more money for another year when the first year I paid for had never been correct to begin with and I believe never will!