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Why is there another rate increase

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Why is there another rate increase

Any reason for this. They never tell us.

Expert

Re: Why is there another rate increase


@wrsluke wrote:

Any reason for this. They never tell us.


Have you compared last month's bill to this month's bill? You should be able to see what has changed. If you changed service with in the last year or so, "Special" pricing may change from the first 12 months, to a normal price for the rest of the contract. Taxes, fees, change when required.

 

You can wait for a Comcast employee to answer your post and communicate over more private messages.


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Official Employee

Re: Why is there another rate increase

Hello, wrsluke! Welcome to the Xfinity Forums!

MNtundraRET gave some great advice. You should be able to compare your last two bills in order to figure out what has changed. In these cases, it is often a promotion that expired. If you would like to send me a Private Message with your full name, I would be more than happy to take a look to see if that is the case and see if there are any promotions available to help lower your bill.

 

To send a private message, click my name "ComcastTambrey", then click "send a message".


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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