Community Forum

Why does Comcast keep calling me when I have asked to be place on the do not call list?

New Poster

Why does Comcast keep calling me when I have asked to be place on the do not call list?

I do not live in an area that Comcast provides service, but Comcast keep calling me?  I have have asked to be place on the do not call list.

Highlighted
Regular Contributor

Re: Why does Comcast keep calling me when I have asked to be place on the do not call list?

https://support.xfinity.com/svp-contact-form

 

Use the form and they should take care of it.


@MV11 wrote:

I do not live in an area that Comcast provides service, but Comcast keep calling me?  I have have asked to be place on the do not call list.


 

Expert

Re: Why does Comcast keep calling me when I have asked to be place on the do not call list?


@giantssfan wrote:

https://support.xfinity.com/svp-contact-form

 

Use the form and they should take care of it.


@MV11 wrote:

I do not live in an area that Comcast provides service, but Comcast keep calling me?  I have have asked to be place on the do not call list.


 


@giantssfan We have corporate employees here in the forums that can take care of something like this.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Expert

Re: Why does Comcast keep calling me when I have asked to be place on the do not call list?


@MV11 wrote:

I do not live in an area that Comcast provides service, but Comcast keep calling me?  I have have asked to be place on the do not call list.


Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against Forum Guidelines.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Why does Comcast keep calling me when I have asked to be place on the do not call list?

Hello MV11. We appreciate you visiting and posting on the Xfinity Forums. We apologize for any frustration. I can assist with getting your request for Do Not Call confirmed, so the phone calls stop. Please reach out to me via private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Why does Comcast keep calling me when I have asked to be place on the do not call list?

Hi MV11. Since I didn't get a response from you, this thread has been locked. Please don't hesitate to send a private message if you continue to need help with this, or create a new post if you need assistance with anything else. Thank you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!