I am a new comcast customer looking for faster internet service. I signed up for the 300Mbs plan and had the installation (drop off + 2 other visits from a tech person) completed. After a couple of days we could clearly see that on one end of our house we did not get strong enough wifi. I called tor service and they basically told me they couldn't come (schedule appt.) because their scan said i had service. They suggested that I purchase $120 worth of pods but wanted no part of making sure my new service was working well.
So, for the cost of pod extender Comcast is losing a customer. Maybe these pods cost $10-$30 bucks to comcast? I was going to pay ~$100/month for the service. How dumb is this?