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Why can’t I get the same price as a new customer?

New Poster

Why can’t I get the same price as a new customer?

why can’t I get the same price as a new customer? I would consider agreeing to a new contract also. Seriously considering removing cable altogether and just keeping data.
Expert

Re: Why can’t I get the same price as a new customer?

New customers are offered promotional deals in order to introduce them to the service. Every provider does this, it's standard practice in the industry. There probably are some deals available to you, but they are never going to be as good as new customer deals.


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.