Hello Snugglypoo42, thank you for creating a post here on our forum. I apologize for the experience you're having with the WiFi pass. In order to get this resolved, please reach out to our Wi-Fi On Demand Team at 1-866-489-0919. They are available 24/7 and will be able to reset your pass.
Hi Snugglypoo42, I don't see a private message or a reply back from you here so I will close this thread as completed. Feel free to create another post if you require further assistance, have a good day.