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Why Aren't Payments Posted Promptly

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Why Aren't Payments Posted Promptly

Why does it take 18 DAYS from the time I drop my payment in the drop box at the Roseville, MN center for my check to be posted.  They're always slow, but this is a record.  In the meantime I'm getting late payment bills and phone calls.  It's really annoying.  The same thing happened when I'd mail my payment.  It often took two weeks or more (sometimes much more) for the payment to post.  That's why I changed to the drop box for my payments - at least I knew when the payment had been submitted and didn't have to rely on the vagaries us the U.S. Postal Service.  Now I have to wait for someone to get around to emptying the drop box (which I'd think would be a daily event) and take the time to post the checks - apparently not a priority with them.  Much easier to dun me with late payment notices.  As I said - annoying.