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Who Broke my underground conduit?

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Frequent Visitor

Who Broke my underground conduit?

Someone came to my house when I was not home today, broke my underground conduit below ground level, let it fill with mud, used my mailbox as a sawing platform, and and left cut wire and trash all over the place.  How do I get in touch with this person's supervisor, and when will comcast repair the damage?IMG_7338.JPG

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Frequent Visitor

Re: Who Broke my underground conduit?

Untitled-2.jpgWho operated this vehicle today?

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Frequent Visitor

Re: Who Broke my underground conduit?

Who is this wretched man and how  do I contact his supervisor please?Untitled-3.jpg

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Frequent Visitor

Re: Who Broke my underground conduit?

And why does comcast's support system just say "We're having some tr ouble scheduling your callback. Try again or visit our support site efor more help."?Untitled-1.jpg

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Frequent Visitor

Re: Who Broke my underground conduit?

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Official Employee

Re: Who Broke my underground conduit?

Hello kevin99999. Thank you for visiting and posting on our Forum. We apologize your cable drop was cut and any damages or trash left behind. I would like to research any maintenance ticket(s) at your location and submit a damage claim ticket for you. Please send me a private message and include your full name so I can access your account.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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