Hi LARich1, thank you for reaching out to us and for bringing this to our attention. I would like to help submit a ticket to the proper team to help get your drop buried. Please send us a private message with your full name to begin.
I understand the troubles you are having. My neighbor had them install a line last year when they moved in. Stated that they have called several times to have them come back to burry it. It comes out of my yard into there's. It is definetly a liability waiting to happen on both of us.