Community Forum

When will cable line get buried?

New Poster

When will cable line get buried?

I had my cable line installed behind my house on August 28th.  The line runs from the utility pole to my house.  It was supposed to be buried mid September according to Xfinity when it was installed, however, it's now October 14 and is still not buried.  With it now being fall and leaves are falling, this cable is in the way of yard work.  When will it get buried?

Official Employee

Re: When will cable line get buried?

Hello ajbova87. I can help get our local Tech Ops team notified about the cable bury that is needed. Please send me a private message and include your full name, service address, and account number so I can assist you.