I've asked a Comcast employee to help you. You should expect a reply in this thread.
I can reach out to your local techs to see when we can get your cable buried. In order assist you, please send me a private message verifying your first and last name, the phone number, street address including city state and zip code, and the full account number or phone number associated with your services.
To send a private message click on my name "ComcastChe", then click private message me.