Community Forum

What is going on?

New Poster

What is going on?

I live in NJ and have had no tv, Internet or phone since Friday evening at 6:00. It is now Monday morning and I can't even get a simple explanation as to why this is taking so long? If Comcast had given an explanation I would understand but I've heard nothing. This is really bad customer service considering the amount people pay per month.
Official Employee

Re: What is going on?

I'm truly sorry for the frustration. Please click on my name, choose the option to send a private message, and shoot over your full name and the phone number listed on the account. I'll be happy to help get this service issue resolved.