I live in NJ and have had no tv, Internet or phone since Friday evening at 6:00. It is now Monday morning and I can't even get a simple explanation as to why this is taking so long? If Comcast had given an explanation I would understand but I've heard nothing. This is really bad customer service considering the amount people pay per month.
I'm truly sorry for the frustration. Please click on my name, choose the option to send a private message, and shoot over your full name and the phone number listed on the account. I'll be happy to help get this service issue resolved.