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What a scam

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What a scam

If high service fees are not enough, now Comcast charges $70 for on-site services.  My speeds were low so a Comcast technician came out to my house.  He did nothing.  He spent about 2 minutes telling me what I already know.  I can test speeds with a free app on my phone.  Then he leaves.  And then I get a $70 charge on my next bill.  Most people would call this fraud.  Comcast, what do you call it?