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We have Internet ONLY...and our bill just went up $20.00 a month. Is this a way to keep customers?

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We have Internet ONLY...and our bill just went up $20.00 a month. Is this a way to keep customers?

We called customer service for help in keeping our bill low.  There was no help offered...no real attempt to.  Families have enough bills...

Expert

Re: We have Internet ONLY...and our bill just went up $20.00 a month. Is this a way to keep custome

Hi @ItWasAboutTime

Thank you for visiting the forums! 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: We have Internet ONLY...and our bill just went up $20.00 a month. Is this a way to keep custo...

I can help review and discuss the offers that are available to you. In order to do so, please send me a private message verifying your full name, and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!