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Wasted my time and turned me into collections incorrectly

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Wasted my time and turned me into collections incorrectly

Check my credit report this morning to see comcast turned me into a collection agency for a bill that was taken care of months ago. Said I owed 480 for unreturned equipment that was returned. I talked to comcast and admitted that they were wrong. Had to call them 3 times and the collection agency 4 times. Now I'm stuck waiting for it to come off my report and it dropped my score not to mention 2 1/2 hrs wasted on the phone. Thanks it's been great doing business