Community Forum

Wanting the ipad offer

Regular Visitor

Wanting the ipad offer

Yes I just upgraded the tv service on my tripple play package to preferred and im wanting to get the ipad offer however it is telling me to call a number and when i call the number, it redirects me back to the website.

 

 

Please help

Official Employee

Re: Wanting the ipad offer

Hello, britney37830, thanks for reaching out! 

 

I would be happy to help with the iPad promotion. Please reach out to me in a PM with your first and last name to take a look at this further together. Thanks! 

To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”


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Regular Visitor

Re: Wanting the ipad offer

ty for helping I sent you a pm 

Official Employee

Re: Wanting the ipad offer

britney37830 - 

 

Just got back to you there! Thanks.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Wanting the ipad offer

I'm getting the same error as the original poster. Can you help me?

Official Employee

Re: Wanting the ipad offer

Hello @MSG18, thanks for reaching out and I can assist you with this iPad concern! Can you please send me a Private Message including the full name as it appears on the account and your full name if different? 

 

To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Wanting the ipad offer

@britney37830, I'm happy we were able to assist in finding out the status of your iPad. Please be sure to reach out for any future issues or concerns. Thank you! 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!