Yes I just upgraded the tv service on my tripple play package to preferred and im wanting to get the ipad offer however it is telling me to call a number and when i call the number, it redirects me back to the website.
Hello, britney37830, thanks for reaching out!
I would be happy to help with the iPad promotion. Please reach out to me in a PM with your first and last name to take a look at this further together. Thanks!
To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”
Just got back to you there! Thanks.
Hello @MSG18, thanks for reaching out and I can assist you with this iPad concern! Can you please send me a Private Message including the full name as it appears on the account and your full name if different?
To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side.
@britney37830, I'm happy we were able to assist in finding out the status of your iPad. Please be sure to reach out for any future issues or concerns. Thank you!