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Want a phone number for the corporate office

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Want a phone number for the corporate office

Ive been promised by the <Edited for violating forum guidelines: "Inflammatory"> represenatives MULTIPLE that theyve escalated my issue to corporate and Ill get a call back. I NEVER get a call back. I want to be able to call THEM. Can someone provide me with a number to get ahold of them to hopefully get my billing issue resolved?

Gold Problem Solver

Re: Want a phone number for the corporate office

When the regular customer service reps can't help, try one of these:

Call or write Comcast HQ:

    Comcast Corporation
    1701 JFK Boulevard
    Philadelphia PA 19103

    215-286-1700

-OR-

Use the feedback form at http://customer.xfinity.com/help-and-support/vp-contact-form.

You might also try Twitter (https://twitter.com/ComcastCares/) and Facebook (https://www.facebook.com/Xfinity).


Comcast sometimes responds to questions here in the forums, and sometimes they do not. When they do the typical response time is somewhere between a few hours and a few days.

Problem Solver

Re: Want a phone number for the corporate office

Hello theolivos,

 

I apologize for any inconvenience this issue has caused you. I see that you spoke with a representative with the Office of the President on 09/29 and they were able to resolve your issue. If you have any further questions or concerns please do not hesitate to reach back out to us.


I am a Retired Official Comcast Employee.
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Re: Want a phone number for the corporate office