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WORST CUSTOMER SERVICE EVER

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New Poster

WORST CUSTOMER SERVICE EVER

I've been trying for 2 months to get my account fixed from a secondary user to account holder. Have not been helped yet!! Changing service. XFINITY is the worst
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Official Employee

Re: WORST CUSTOMER SERVICE EVER

Hi there,

PMing.

For anyone with account issues please go to the Sign In and My Account Website Issues section of the forum, and put the issue in your subject line.

I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Expert

Re: WORST CUSTOMER SERVICE EVER


@ComcastJonathan wrote:
Hi there,

PMing.

For anyone with account issues please go to the Sign In and My Account Website Issues section of the forum, and put the issue in your subject line.

https://forums.xfinity.com/t5/Sign-In-and-Account-Management/bd-p/ComcastSignIn


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!