Community Forum

WE TV Missing & Rep changes my grandfather plan

New Poster

WE TV Missing & Rep changes my grandfather plan

This representative changed my grandfather plan & said I would have all my channels. Now WE Tv is missing, Xfinity is no longer contracting with them & could’ve had the last 4 months to watch my shows. The representative also deactivated one of my boxes without advising. I could tell she was working from home & not privy on her process & procedures. Nice gal but additional training needed.