Community Forum

Visa Prepaid Card Expired

New Poster

Visa Prepaid Card Expired

Team - I thought I lost the gift card I had from Xfinity, which was issued when I signed up. The card has never been used, and sadly now when it has been found, it has expired. Elsewhere on the forum, I observed that for folks in similar situation to mine, had a new card reissued for the entire amount. Can you let me know what information I should provide to get it renewed? Thank you for your time.
New Poster

Re: Visa Prepaid Card Expired

Can anyone reply?
Official Employee

Re: Visa Prepaid Card Expired

Hello, I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name, and the full account number or phone number associated with your services? To send a private message click on my name, then click private message me.