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Very poor customer service

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Very poor customer service

They make it dam near impossible to speak with an agent.
Official Employee

Re: Very poor customer service

@6534, Thanks for taking the time to reach out to us regarding your experience. This is certainly not the kind of experience that we want for our customers at all. I am truly very sorry for the delay in our response and appreciate your patience I would be happy to assist with any questions or concerns that you may have. How may I help you today? 

I am an Official Comcast Employee.
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