I've been trying for almost a month to cancel my phone service. I don't need it, we use cell phones in my house. I've spoken to 5 different reps that claimed they were cancelling the service only to find out that they didn't. One rep, who was a supervisor, cancelled all of my services instead of the phone service I called about. I am now beyond annoyed and I want to make a formal complaint. I'm on the verge of just cancelling all of my services and just go with less expensive alternatives (I'm paying almost $300 a month for very sloppy service).
Hi Anderson6209 -- I can help with cancelling your phone service. Please send me a PM with your name, full service address, and either phone number or account number for authentication. I'll be able to get your service switched with that information.
Click my name (ComcastZach) and click Private Message Me.