Community Forum

Vacation hold

New Poster

Vacation hold

I go south for the winter for 3+ months.  Can I put all of my Comcast services on vacation hold for that time period so I'm not paying for services I'm not using for 3 months or more?

Expert

Re: Vacation hold


@JC4844 wrote:

I go south for the winter for 3+ months.  Can I put all of my Comcast services on vacation hold for that time period so I'm not paying for services I'm not using for 3 months or more?


Please note: Minimum time to put an account on hold is 90 days and maximum is 270 days.
 
Seasonal hold is not available everywhere.
 
For more information or to sign up for seasonal hold go here: https://comcastseasonal.com/


I am not a Comcast employee.
I am a customer volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as best answer!
Official Employee

Re: Vacation hold

Hi CJ4844, I will gladly review the seasonal hold option with you if you are still in need of assistance.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you