We are going to be snowbirds and would like to put our Illinois TV package on "vacation hold" for a few months while retaining internet service for alarm, nest and some other things. Is this possible? Everything I've read on this site looks like the only option is all or none.
Hello, that is correct, either all service needs to be on seasonal hold or none. This site may be of help.
Are you looking to downgrade to internet only? If so I can assist you by checking for the available promotions in your area. In order assist you, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services.
To send a private message click on my name "ComcastChe", then click private message me.