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Is there a way to see if other people in different places are using your cable, and internet? Thanks
Official Employee

Re: Users

Hi Bigjn70, thank you for reaching out.  You can view devices on your network through our Xfi  app, a little more about our Xfi App through this link below.  You can also view connected devices by logging into your gateway under 'connected devices'

 

https://www.xfinity.com/support/articles/personalize-customize-hnetwork-xfi

 

As far as the cable side, you can view users currently using your streaming service by going to 'settings' (gear icon on top right)> 'Manage Devices'.  Here you can see Devices with downloads and Devices currently Streaming.

 

Thank you 

 

 


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Official Employee

Re: Users

Hi bigjin70,  I haven't heard from you but please reach back out if you still need assistance.

 

Thank you 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!