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Urgent: Dangerous cable line down

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Urgent: Dangerous cable line down

Hi there, a cable line that was attached to my house fell down and was draped across a major roadway at about eye level.  To avoid cars hitting the wire, we did our best to bolt the cable as high as possible, but I'm not sure how long it will last.

 

I cannot find a resource for reporting this kind of issue.  Can you please tell me how to report this to the local maintenance group?  I want to make sure it is secure and doesn't harm any drivers if it falls in the night! Thank you!

Expert

Re: Urgent: Dangerous cable line down

Hello, I have escalated this issue for a Comcast Employee to further assist in getting that fixed.

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Official Employee

Re: Urgent: Dangerous cable line down

Hello, jtcaje, welcome to the forums! I totally understand how concerning this is, and I'd love to have the opportunity to assist and get the line taken care of as fast as possible. Please send me a PM with your first and last name so we can review this further together. Thank you! 

To send me a Private Message, please click my name “ComcastAlly” and click “Send a message.”


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!