Community Forum

Upgrading to Gigabit

New Poster

Upgrading to Gigabit

I have a TV + Internet plan, and I was looking to upgrade my current internet speeds (150 Mbps) to gigabit. However, when I go to manage my plan, the only offer presented that includes gigabit internet would also require downgrading my channels (which is currently HD Digital Preferred 220+) to 140. Is there no way for me to upgrade one without downgrading the other?

Frequent Visitor

Re: Upgrading to Gigabit

I believe if you call in and ask or maybe even chat, they can upgrade your internet without affecting TV.