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Upgrade to Double Play for New Customers Only?

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Upgrade to Double Play for New Customers Only?

We've had your internet service for a long time. When I look at the offers for internet + TV (double play), it says in the fine print that these good offers are for new accounts only. Guess the question is what can you offer for an existing internet customer? Our current TV service has continually raised prices and we're looking for a better deal. 

Thanks,

Pam