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Unused promotional card expired

New Poster

Unused promotional card expired

Hello,

My wife and I went to use our promotional card this past weekend and realized for the first time it had already expired (seemingly within 9 months?).  We have not used any of the balance.  Is it possible to get the card reissued?  This would be a big help for us this xmsa season

thanks!

New Poster

Re: Unused promotional card expired

Just wondering if this is still the appropriate place to get hlep for this.  I see previous threads suggesting as much, but if I should be using a different avenue, I'd appreciate if any employee monitoring this could let me know.  Thanks!