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Unlink old account

New Poster

Unlink old account

Hi, I would like to unlink my phone number from my old account and set up a new account for my new service.

Official Employee

Re: Unlink old account

Hi @resonate5353

 

Welcome to the Xfinity Forum. I can help get this taken care of. Can you please send me a private message with your first and last name and the effect phone number? To send a private message click on my name "ComcastChe", then click send a message.  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Unlink old account

 resonate5353, as I have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to get help moving your username to your new service account, but if you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!