Community Forum

Unlink/Delete Old Account

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Unlink/Delete Old Account

I want to unlink/delete an old account. My parent’s account was linked to my email but is currently cancelled and inactive. Now, I’m unable to unlink the accounts. I called customer service but they were not able to resolve the issue. I don’t to see any of the channels I subscribe to or any of my recorded shows on the Stream App. There seem to be several customers with similar issues within the forum so I’m hoping get some help here. I appreciate it.