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Unlimited data

Regular Visitor

Unlimited data

I'm trying to get unlimited data and it keeps saying "that service is not available at this time please check back later." Why is that? Can someone help please
Silver Problem Solver

Re: Unlimited data

Have you tried calling 1800comcast?  It sounds like an issue with your online account.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Regular Visitor

Re: Unlimited data

Thank you I have not yet, I was trying to avoid that due to sometimes its very hard to understand the customer service reps, and them to understand me. That will be my next step if I get no where.
Expert

Re: Unlimited data

Hi @Cqajnobles

Thank you for visiting the forums! 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not an employee.
Regular Visitor

Re: Unlimited data

Thank you!!!
Official Employee

Re: Unlimited data

Hello Cqajnobles. Thank you for joining the Xfinity Forums and for creating your first post! I can assist with going over the data options for your account. Please send me a private message and include your full name, service address, and account number so I can assist you.