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Unhappy

New Poster

Unhappy

I was lied to several times by customer service. They said they needed to send out a tech. I had no issues. He came and said he found a trap on line. No charge, insisted there would be no charge. Boom charge. Called twice because it was on my bill. Twice told they would remove it. Twice lied to. Called third time explained. No records of the two other calls. Really what a scam . They set the trap and forced me to pay after lie after lie. Disgusting way to do business.
Expert

Re: Unhappy

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Unhappy

Hello, I can assist you further from here. To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.