Community Forum

Underground Cable Line Request- Delay

Highlighted
New Poster

Underground Cable Line Request- Delay

I need an underground cable line.  It has been over 14 days and I still have no underground cable or temp cable line installed.  No one has been out to mark my utilities, gas, etc.  The original tech submitted my bury request, but no one has done anything about it.  Calling in, just makes it worse because they don't understand what I am asking for, which is, what happened to the status of the original bury request.  A regular tech can't install inside my home if the line outside hasn't been installed.  I don't know what else to do at this point.  I'm going on 30 days and still no service.