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Unauthorized payment

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Unauthorized payment

I called for modem problems and recording authorized a payment that I did not request.I don't think that is right and they haven't contacted me about it either

Expert

Re: Unauthorized payment


891956 wrote:

I called for modem problems and recording authorized a payment that I did not request.I don't think that is right and they haven't contacted me about it either


hi, I moved your post to the customer service area of the forum


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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Official Employee

Re: Unauthorized payment

891956, 

 

I can help investigate this. To protect the privacy of your account, please send me a private message verifying your first and last name, the phone number, street address including city state and zip code, and the account number associated with your services.

 

To send a private message click on my name "ComcastChe", then click private message me