Thank you for visiting the forums! Sorry to hear about your issues.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hello Danatpsu1, I can assist you with getting this service removed from your account. First I will need to verify some information, can you please send me a private message with your full name, and account number by clicking on my name (ComcastAmir) and then "private message me"?