I've asked a Comcast employee to help you. You should expect a reply in this thread.
I'd be more than happy to help address your billing concerns.
Can you please verify your first and last name, full street address, and the phone number or account number associated with your services in a private message?
In the body of the message, can you also provide more details of the issue you are having?
To send a private message click on my name "ComcastChe", then click private message me.