Community Forum

Unauthorized Hard Credit Inquiry

Regular Visitor

Unauthorized Hard Credit Inquiry

I was notified that Comcast Sacramento pulled my Equifax credit report without my knowledge or permission.  I have been a customer for several years and did not contact Comcast or make any changes to my account.  When I called Comcast Customer Service, I couldn't find anyone who could understand or answer my question.  Why was my credit report pulled?  I need the inquiry to be removed as it was done without my knowledge or permission. 

Official Employee

Re: Unauthorized Hard Credit Inquiry

Hi jenbow. I can assist you with filing a credit inquiry dispute to be investigated by our Credit Reporting department. Please send me a private message and include your full name, service address, and account number so I can assist you.