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Unauthorized Hard Credit Inquiry from Comcast on my Equifax credit report

Regular Visitor

Unauthorized Hard Credit Inquiry from Comcast on my Equifax credit report

Hi there,

I got notified on August 17th that comcast made a new credit inquiry on my Equifax report. I haven't signed up for any new services or made changes to any of my current services. I wonder if that Inquiry was placed by mistake? I want this inquiry to be removed from my report. Can someone help me with this?

Thanks!
 
Regular Visitor

Re: Unauthorized Hard Credit Inquiry from Comcast on my Equifax credit report

Can someone from Comcast help me please with my request?

Expert

Re: Unauthorized Hard Credit Inquiry from Comcast on my Equifax credit report

@elbanna25 

Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy. You can read about our PM Policy here.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Unauthorized Hard Credit Inquiry from Comcast on my Equifax credit report

Hi @elbanna25

 

Thank you for posting to the Xfinity Forums.  I'd be happy to help. I'll need to gather a few more pieces of information. Can you please send a private message including the full name as it appears on the account and your full name if different? To send a Private Message, please click "Comcast_Support” and click “send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Unauthorized Hard Credit Inquiry from Comcast on my Equifax credit report

Got an unauthorized hard pull on my credit today. I just got this inquiry today. I never applied for anything. it says comcast-chicago???