Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.
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Thank you for posting to the Xfinity Forums. I'd be happy to help. I'll need to gather a few more pieces of information. Can you please send a private message including the full name as it appears on the account and your full name if different? To send a Private Message, please click "Comcast_Support” and click “send a message".
Got an unauthorized hard pull on my credit today. I just got this inquiry today. I never applied for anything. it says comcast-chicago???