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Unauthorized Hard Credit Inquiry from Comcast VRU

Frequent Visitor

Unauthorized Hard Credit Inquiry from Comcast VRU

I was just notified by my credit alert system that a hard pull was made by Comcast VRU Jackson. Is this a fraudulent inquiry or why did Comcast make a hard pull on my Equifax report without my authorization?
Frequent Visitor

Re: Unauthorized Hard Credit Inquiry from Comcast VRU

Anyone else experience this and resolve it successfully? I saw some reports but no one reported a follow up on whether it was a fraud or how to have it removed?
Frequent Visitor

Re: Unauthorized Hard Credit Inquiry from Comcast VRU

Specifically it was ONLY on my Equifax report from COMCAST-VRU-JACKSO

I am unable the reach the contact number. Can anyone advise on how to get Comcast to investigate this?
Expert

Re: Unauthorized Hard Credit Inquiry from Comcast VRU

Hi @Rboy1

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

 

 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Unauthorized Hard Credit Inquiry from Comcast VRU

Hello Rboy1. I can assist with getting a credit inquiry dispute ticket submitted to our credit reporting department. To get started, please send me a private message and include your full name, service address, and account number so I can access your account. 

New Poster

Re: Unauthorized Hard Credit Inquiry from Comcast VRU

I also Have an unauthorized credit inquiry