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Unable to verify cause for network issues

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Unable to verify cause for network issues

Hi, my internet is down. I cannot call customet support as it says my phone number is invalid, i cannot schedule a call as it just freezes, i cannot see the status of my account as it just says error. I believe some od this is my fault as i just moved and when the internet started working at the new place i forgot i still needed to transfer service. I attempted to donso but it just freezes. Any help would be appreciated as i have no way to currently remedy the situation.