Community Forum

Unable to send PM to forum member.

Frequent Visitor

Unable to send PM to forum member.

I have used this forum in the past.Now I have a issue unable to private message. When clicking private message, I do not go to header page  ... only back to messge page with no available options.

 

 

Expert

Re: Unable to send PM to forum member.

The system is designed that way since too many people are sending direct messages to employees, mods and experts. 

 

See: https://forums.xfinity.com/t5/Customer-Service/HOW-TO-GET-HELP/m-p/3059160#M149346

 

After you post a message, you'll be able to send a PM. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.