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Unable to save chat transcript 4-29-2018

New Poster

Unable to save chat transcript 4-29-2018

need help I had a long chat with customer service and I tried to save the transcript or print it and it failed.

 

 

Expert

Re: Unable to save chat transcript 4-29-2018

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am a volunteer Expert/Moderator, not an employee.


Official Employee

Re: Unable to save chat transcript 4-29-2018

Hi, RigoMuniz - Unfortunately, I cannot provide the chat transcript but I can confirm or research any information you need. Please send me a private message and include your full name, the account holder's name and address as it listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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