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Unable to reach a Customer Service representitive

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Unable to reach a Customer Service representitive

I went into my account to pay my monthly bill and noticed a new monthly upcharge. I have spent the past 20min trying to get through to someone other than the automated machine with no luck. If someone could please reach out to me that would be great. 

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Re: Unable to reach a Customer Service representitive

I am having the same problem.  I cannot seem get past the automated stuff! this is sooo frusting.    I have a late fee plus extra stuff added onto my account that I did not authorize