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Unable to downgrade Comcast service online

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Unable to downgrade Comcast service online

I want to remove Voice from my comcast service package.  I should be able to do that without having to talk to someone by phone!

 

Can you help?

 

~f~

Official Employee

Re: Unable to downgrade Comcast service online

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.