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Two modems showing on my account.

New Poster

Two modems showing on my account.

I have two modems showing up under my account, and I think this is affecting my overall internet speed. I sold the old one and currently own a Netgear CM1000. Is there any way to remove the old modem from my account?

Official Employee

Re: Two modems showing on my account.

Hi geezus, I can help. Please send me a private message with your account information (your name, address and account number).

 

thank you

Official Employee

Re: Two modems showing on my account.

Hi geezus, thank you for working with me via private message and if you are still needing assistance please reach back out.

 

thank you