I received a phone call after a site survey was conducted for a new service locationand initially declined it since it was a large price, almost $1,700.00. There is Comcast service accross the street from my residence.
I changed my mind a few days later and after a week of trying to make payment nobody can figure out how to accept the payment. I have spoken to multiple people via the customer service number and went in person to an Xfiinity store
I am willing to make payment so Comcast can start the process of applying for pole permit, etc. but have been unsuccessful so far. I have the original ticket number I was provided and thought that would help speed up the process but it hasn't. I was told I would receive a phone call from someone but I never received any calls. Thanks in advance for any helpful advice.